People Flow Monitoring for high-traffic places

Airports, Train Stations, Malls, Exhibition centers, Retails, etc.

 
 

Airports: Pick & Choose your Passenger Flow Monitoring data

You can’t manage what you can’t measure!

ACI Europe recommends the implementation of a Passenger Flow Monitoring solution to measure and assess flows, crowds, and queues before setting up a mitigation strategy in its “Monitoring of Passenger Flows and Mitigation of Queues and Crowds at Airports” paper published in June 2022.

Client testimonials

 

With over 2 billion journeys covered every year in more than 350 locations, Smart Flows is used by major forward-thinking airports and train stations around the world.

 
 

Discover how Aéroports de Montréal leverages Smart Flows Passenger Flow Data for Operational optimisation, Retail & Advertising optimisation, per-flight performance review, and social distancing.

At the edge of the Covid-19 crisis, Riyadh Airport presents to Al Arabiya their monitoring of Social Distancing leveraging Smart Flows tool.

SNCF Gares & Connexions have been using the Social Distancing Supervision tool to monitor the densities after the French lockdown.

 

Adjust resources for a more sustainable & financially performant organisation

Learn to plan for the unplanned.

Adjust staffing schedules based on the volume of passengers for present and future periods and identify operational inefficiencies.

Shift to need-based cleaning for budget and quality of service improvements.

 
 
 

Improve daily operations

Prevent crowds and queues from happening.

Monitor live traffic all around the premises.

Monitor social distancing.

Increase commercial revenues

Make the best of the time passengers spend in your premice.

Monitor the conversion funnel: check the traffic in an area, the shopfront traffic, and the in-store traffic and compare them with the actual number of transactions within the store.

Use this data to have efficient conversations with the retail concessionaires.

The ultimate Passenger Flow Monitoring

 

No hardware, software only: very limited client human resources to set up, collect, or “crunch” the data.

Maximum flexibility: the solution evolves with your KPIs, your infrastructure, your needs to consume the data, etc.

Airport-wide PAX data: no more blind spots in your facility, you monitor the flows from curb to gate.

Refined data: narrow down the scope from all passengers to departing vs. arriving, per airline/train, per destination, etc.

Privacy at heart: all the data that is gathered is treated as pseudo-anonymous.

A unique Passenger Flow dataset is used by all departments in the organisation.

Adapt your offer, staff or promotions to the actual footfall

Measure the ROI of your events

Build shoppers' insights and attract best-in-class tenants

Improve users’ journey while increasing the performance of your stations

Retails

Exhibitions

Malls

Train Stations

Airports

Put Passenger Flow Monitoring at the heart of your decision-making

How does it work?

 

Smart Flows SaaS transforms raw undervalued data such as Wi-Fi signals, Bluetooth or Camera feeds, Flight/Train data, Sales transactions, or premises maps into meaningful KPIs that will be acted upon by Airport/Station operators and third parties.

The software computes key historical metrics describing passenger flows and live estimates of traffic and dwell-time.

Some of Smart Flows’ clients