One good reason to take your flight ticket to New Yorkfor next January is...
Wi-Fi is no longer just a service for customers, it has become a wealth of information that can be measured and managed to improve customer experience. Become smarter about your business!
Smart Flows Analytics helps you understand the actual behavior and path of your customers in your environment. Our innovative and intuitive dashboard offers you by store a broad set of indicators on your visitors such as traffic, visited areas, customers' paths, dwell time or loyalty.
Make use of this data in real time to improve your customers' experience and your performance. Apply a data driven management:
What you measure you can manage!
How does it work?
Our unique and innovative solution gives you the opportunity of understanding your customers’ behavior by the anonymous analysis of their cell phone movement.
Smart Flows works securely and seamlessly within your own infrastructure. Just turn your access points into Smart Flows sensors and it works.
Smart Flows technologiy is compliant with wireless access point providers including Cisco, Meraki, Xirrus, Aerohive, Aruba, Ruckus, etc.
No personal data is ever collected or used. Thus, data analyzed cannot be linked to any individual. Our technology is approved by the data protection authorities, data is encrypted and visitors are aware of the presence of the sensors thanks to a sign placed at the store doors.
We work hard to build with you business indicators that will change how you monitor and enhance your customer experience.
We do it because we believe in it. And most important thing is, we love what we do and who we do it with.
Smart Flows is the European leader in indoor analytics and is fully committed to bring the most innovative solutions to help its clients grow their businesses.
Founded in 2011 and based in Paris, Smart Flows relies on a strong and passionate team of PhDs and engineers and renowned partners. Smart Flows has won several French business awards (Oséo, Scientipôle, Tremplin Entreprises, etc) and is recognized as an innovative company by the French Ministry of Research.
10 rue des Filles du Calvaire
+33 (0) 1 42 74 63 14